Rank. if you have a large home you may need longer wires .the cameras have good coverage the picture is good and the night vision is good also. That's a given with a wide angle lense. Security is a key feature that every homeowner should consider for their property. No, I would not recommend this to a friend Helpful (5) Unhelpful (2) For being the first system I purchased, I was able to answer a lot of my own questions. I have very strong wifi signal, so it is not the wifi that is the problem. Because of my homes construction I needed wireless. Both have very clear pictures. In the future, should I need another video security system, I would also definitely look at Defender first. I've been pleasantly surprised by this unit. Best Security Camera System Reviews. Download and link to phone and tablet were easy. All are mounted under eaves and face down towards the yard or driveway, not out at the horizon, so they are too sensitive to the sun. Reviewed in the United States on October 10, 2017, I installed my new wireless Defender security system over the weekend. The app can be kind of a pain sometimes when trying to save a video to your phone, which I am still trying to master, but I am always able to log in and view everything clearly. The basic operation was average at best. I work with surveillance systems on a daily basis and have worked on countless brands and systems. they have videos and they are helpful, but are not specific to this system but once i watched them i was able to figure the rest out. Find the Security Camera that is right for you. If you are looking for reliable security cameras to keep your home safe, read our Defender 4K Wired Security System Review. The camera housings are plastic, but appear to be well made, time will tell. The color starts changing to a green or purple tint. The picture quality is great...when you get a connection. i have a cape and the wires are plenty long enough. The only other issue with the system is the inability to rotate the camera picture for odd angle installations. Reviewed in the United States on February 26, 2018. i am quite satisfied so far and will update this review if needed. Does not exist. During the day they are really clear,at night they work good,but if it’s really dark you can’t make out the persons face clearly,but if you know the person you can make out who they are. Read helpful reviews … Read helpful reviews from our customers. So what is the greatest thing about Amazon.com?? Pack it up and return it for a full refund, and buy something else. Purchased to install in new home being constructed. I love the motion sensing but it will take some working to get just right. I've seen some complain on lens distortion. this why they should include a manual a PDF one would be perfectly fine there are many features and many adjustments to where you set it to work for your individual preferences and ether business or residential install and it would be very nice and make it perfect, that being said if your used to figuring out new software you will be able to with this just by trial and error . It also analyzes reviews to verify trustworthiness. Other than these few minor issues, this is an excellent system and I am very happy with my purchase. The installation was easy and fast, the cameras synced very quickly and online access was easy to obtain. No votes. It also analyzes reviews to verify trustworthiness. Reviewed in the United States on December 16, 2017. I ran the cables through my attic (1 floor, 3 bed/2 bath) and had plenty of room in the line. Exchange, Refund and Cancellation Policy. Although the company doesn't have a large number of reviews yet on its own site, many of the current Defender reviews are negative, highlighting a poor camera range, faulty equipment, and misleading sales tactics. The dvr allows you to hook up a PTZ camera but the remote app for Android phones does not allow you to operate the controls of a PTZ camera which means unless you are physically at the camera's dvr you cannot move your camera around. I admit that I am hard to impress, but this did it. the cameras are clear and night vision is good. The user interface is very simple (takes a bit of a learning curve to master), the cameras are clear and night vision is good. I was up and running in about 30 minutes. Operation from same...not that easy to impossible. Defender security system, very simple plug in and view type security system, but works just fine...have to plug in all 3 devices in order to work. Just be aware that is the only way you can view your cameras remotely. See all details for Defender HD 1080p 8 Channel 1TB DVR Security Surveillance System and 8... © 1996-2020, Amazon.com, Inc. or its affiliates. They don't even bother to include an operating manual, you have to download and print it yourself. Unfortunately we've had a problem with an aggressive person who has intimidated a member of our family.A car of ours parked in the driveway has had two punctured tires so we wanted to watchwho has ben entering our property and possibly catch an image of the person to alert the police. The real kicker is that a lot of these issues I could probably work through if I was afforded a little human interaction from the manufacturer. I've had this system for over a year and I've had no problems whatsoever with the system. Customer support is severely lacking, you can only email the company and maybe they'll get back with you a day later. All cameras were outside and they work fairly well in the extreme cold. The bullet camera’s utilitarian design, which includes a conspicuous antenna, lets anyone in its proximity know that it’s on watch. It’s a great set up for the price. Unfortunately the signal comes and goes apparently at random intervals. The problem that I am having is with the remote play back. "While you may expect these dazzling new devices to arrive with hefty price tags, the $450 Defender 4K Wired Security System proves that may not be the case." Cameras are great and they’re as easy to set up as the company says they will be. I have been monitoring the area for other radio frequencies that may interfere, but have not located any yet. Buy on Amazon. What sets this camera system apart from many other's in this price range is 2 fold: wired, 4k resolution. Some of them worked and others had either no signal or they bounced in and out. Dvr is hooked to living room 60” tv and antenna sets on top of tv with some double sided tape to get it up high where it can work better. For the money, you can't beat the Defender series. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Here is the scoop from here. You can still see all customer reviews for the product. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. The playback features and snapshot have never worked on this product and I have tried several different devices to access the app. Wired cameras connect to security system equipment via wires. Specifications of the Defender … Top subscription boxes – right to your door. I spoke with Defender today and was told that they are aware of the problem and they will have an update in the next two to three weeks. The only thing I plan on doing is upgrading the hard drive. It’s exactly what I needed for the house and shop. I purchased this to replace an aging system from a competitor. I have also noticed that after a few months, if they are aimed in a sunny directions, even if angled downward, the picture color starts getting funky. Top subscription boxes – right to your door. I'm throwing out everything and getting a reputable brand from bjs or best buy. Just be sure to save your video before it gets written over! glitch. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. BTW no phone number for customer service. Product Name. This is a very easy to set up, plug and play camera system. GW Security Smart AI 16 Channel PoE NVR Ultra-HD 4K (3840x2160) Security Camera System with 12 x 4K (8MP) 2160p IP Camera, 100ft Night Vision, Outdoor Indoor Surveillance Camera 4.5 out of 5 stars 2 $1,799.00 $ 1,799 . Unboxing the Defender 4K security system. They work very well when viewing on your TV or PC. The same process has to be performed in the app for remote monitoring, but the app itself is very easy to setup. You can still see all customer reviews for the product. Kept being referred to FAQ section. Reviewed in the United States on January 7, 2018. Have not had to contact customer service, so can't comment on that aspect. the one that cuts out has a better signal then the other one, which is located at the extreme distance from the receiver. 10 Best Defender Security Camera System Reviews - December 2020. The Defender 4K Security System is an upgraded analog based security system. Overall, the Defender - Indoor/Outdoor 2K Wi-Fi Wireless Security Camera is a high def surveillance camera but it’s accessing and navigating through the companion app is what makes it a frustrating experience. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Perfectly fit my needs for a home surveillance system. I hate to do negative reviews but so po'd about this I had to let ppl know. Disabling it will result in some disabled or missing features. Guard reimagines what’s possible with 2K UHD ClearVu™ video quality, GigaXtreme™ Wi-Fi connectivity, an outdoor water-resistant design, and a feature-rich app with no monthly subscription fees. Please make sure that you are posting in the form of a question. Reviewed in the United States on August 22, 2017. Cannot be viewed over the internet on a PC or Mac, Reviewed in the United States on August 29, 2018. I've looked at other cameras for a while and I've had a chance to use other people's cameras at different times. The Defender program which allows the user to view the cameras is a little overwhelming for those with little or no tech experience. Stay away from anything made by Defender! Easy to use plug-and-play functionality meets advanced security technology with Defender Phoenix. Quality and reliability - Defender hits a home run! I can not access a live feed unless I am connected to a strong wifi signal (will not work on 4g cellular data) even if I have a strong WiFi connection it is still questionable if I will connect. You don't want to spend time wiring and then find out you have a short in the system! These cameras get the job done! The day pictures are crystal clear and no problems at all, with very nice images. Durability—which translates into reliable security—was the goal here, as evidenced by the tamper-proof chassis and an IP67 weather proof rating, indicating it’s dust tight and can survive immersion in up to 1 meter of water. Reviewed in the United States on November 4, 2018. Constantly cutting out. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. 55 in category. Freezing on a frame and zoom in/out were terrible. I'm glad I purchased this system over others I had been looking at. The description does say you can view your cameras on your smart device. There's a problem loading this menu right now. "The Defender Guard has a 123-degree wide angle view, which will blow you away when you see how much space this single camera covers." We have it hooked up to our TV and we also have the app on our cell phones. The Defender Guard was not designed for stealth surveillance. 1st dvr last 8 months and just quit working one day. We bought the kit to protect our home. Reviewed in the United States on December 30, 2017. The picture quality was average with poor facial recognition. Garbage.. doesnt last 2nd dvr just failed again, Reviewed in the United States on December 24, 2017. Now they discontinued everything in this system and their new cameras aren't compatible with my 3 year old $400 system. Last week the DVR hard drive started making noise so I suspect its next to go. Unreliable. It either freezes up or is extremely slow. Setup was simple and controlling the cameras on the dvr is simple as well. Fortunately the builder was flexible and allowed me to do my own install. Read honest and unbiased product reviews … A cellular connection just won't load the live video which is a bummer. I used the online manual that was available on the, Reviewed in the United States on March 9, 2018. I’ve had them for 7 months. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Find helpful customer reviews and review ratings for Defender Wireless HD 1080p 4 Channel 1TB DVR Security Surveillance System with Smart Adaptive Wireless Technology and 4 Long Range Night Vision High Definition Bullet Cameras at Amazon.com. With 1080 quality, 1TB doesn't go far (about 4 days with 8 cameras). We don’t think that any of the systems stand out from the others enough to be named best overall, so we have reviewed them based on how they excel in five categories: night vision, small and large homes, small business, and outdoor use. The system was very easy to set up, just remember to write down your password after you change it! So I bought a new one that lasted almost 3 months before the hd/dvr stopped working again. The unit was somewhat complicated to install with all the cables, but worth the time. Defender Security Systems: Customer Reviews “I’d previously been using the Nest cameras, but the yearly fee added up to a lot and I wanted something that didn’t have this. They never did get it working properly. The picture quality is good, the angles are very wide. Looks great and it’s nice to keep eye on things while your gone. See all details for Defender Wireless HD 1080p 4 Channel 1TB DVR Security Surveillance... © 1996-2020, Amazon.com, Inc. or its affiliates. So installing a wifi camera kit did us no good and we are looking to install a cable connected camera. It just does not give good playback when trying to do it remotely. The bullets are very sturdy and more flexible on their placement for coverage. No chat service, but there was a link. They did warranty everything for the 1st year and sent me new cameras and power supplies during that time but since then its been out of pocket. Didn't use the warranty route because they wanted every wire and camera returned also. Check out the Top 10 PoE security camera systems Reviews & Comparison and a complete Buyer's guide for 2021. With pre-made cables you do not have this option, you will have to run new cables, and the additional cost, time and labor just aren't worth it, in my opinion. Cameras were easy to install and the picture quality is excellent. One complaint I have was over the power adapters. Be sure to read Defender home security reviews below to see what else consumers have to say about the company and its products. Read honest and unbiased product reviews … Downloaded the mobile app (iphone) and have been very pleased with how well it works as well. Rank . I preferred to get a hard line connection to the cameras (in case of the router going out or there are connection issues) and I have yet to have any problems. Price Affordability. This product was fairly easy to install. The dvr offers you settings and instructions to view remotely via the camera's IP address from an external computer but this feature is no longer supported. I have owned a Defender system previous to this one in which I did use the pre-made cables, and after using the siamese cable this time, I would recommend the latter if you have the budget and are comfortable with making up the video/power ends. CUDTOMER SUPPORT IS GONE AND UNLESS YOU KNOW WHAT YOU ARE DOING, I SUGGEST YOU GO ELSWHERE!! 1tb hard drives are too low in today's world for most thing including camera storage! Best Buy has honest and unbiased customer reviews for Defender - 4-Channel, 4-Camera Indoor/Outdoor Wireless 1080p 1TB DVR Security System - Black/white. Fortunately this was during the cooler months in Oklahoma, so the only issue was climbing around in the attic. However, if you right click and select "main-stream" the video quality vastly improves. this has all the bells and whistles except for one and after you figure that out your set. Security Camera reviews, ratings, and prices at CNET. The would cameras black out and come back on throughout the day. Bought the 8 bullet camera system in 2017 for like $400. But the whole system as well as the company is garbage. Too bad as the images are great and night images are very good. This page works best with JavaScript. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on June 14, 2017. Readers' Choice 2020: Home Security Systems, Cameras, Smart Locks, Video Doorbells. To top it off, this is setup at a location that is 30 miles away, so we keep having to drive out there to problem solve this unit. One of my cables had a short and ran hot, but I contacted the company and they sent a replacement very quickly. Best Buy has honest and unbiased customer reviews for Defender - PhoenixM2 Digital Wireless 7" Monitor DVR Security System with 2 Long-Range Night Vision Cameras and SD Card Recording - Black. One camera did not work that well and had an obscure view. Reviewed in the United States on March 8, 2018. The video quality is quite good, their are better quality, but for this price point they are better than most (both day and night). 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